I Can’t Select/Find My Facebook Page
If a Facebook Page is grayed out and you can’t select it, it’s for one of two reasons:
- The page is unpublished. (Shown as “Page Not Published”)
- The page is restricted from advertising. (Shown as “Disabled”)
✅ How to fix it
Issue 1 — The page is unpublished
If you see “Page Not Published” next to the grayed-out page name, it means the page is currently unpublished.
This often happens when Meta marks the page as inactive.
How to publish your page:
- Follow this guide: How to reactivate a Facebook page
- Or go to your Facebook profile → open the page → click the “Publish Page” button at the top.
Issue 2 — The page is restricted from advertising
If you see a red “Disabled” label, the page has an advertising restriction.
In this case, the page cannot be used with MyAdForce.
You can appeal the restriction or choose another Facebook Page.
Related: How to create a complete Facebook Page in 30 minutes
❗ If you don’t see your Facebook Page in the dropdown
Your Facebook profile does not have access to that page.
How to fix it:
- Add the Facebook profile connected to MyAdForce as an admin of the page.
(Guide: How to add a profile to a Facebook page) - Return to MyAdForce and click the refresh icon next to the Facebook Page field.
- Connect your Facebook Page again.
If this doesn’t resolve the issue, contact our support team via live chat or email us.
⚠️ “Select Page” Error Message in the dropdown
This error appears when the Business Manager you selected does not have any Facebook Page associated with it.
How to fix it:
Solution 1 — Add a Facebook Page to your Business Manager
- Follow this guide: How to add a page to a Business Manager account.
- Go back to MyAdForce and click the refresh icon next to the Facebook Page field.
Your page should now appear, and you’ll be able to select it.
Solution 2 — Use a different Business Manager
Select another Business Manager from the dropdown — one that already has at least one Facebook Page attached.
Still stuck?
Contact our support team via the in-app live chat, our support channel, or email us.